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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Abby Draper

October 31, 2024

5  out of  5
rating by Abby Draper
"Matt was super quick to help me make changes to my renters policy when I needed it. Always on top of things and helpful!"
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e s

October 31, 2024

5  out of  5
rating by e s
"I got great rates and great personalized service. They were very helpful and responsive to my questions and concerns. I have been shopping around for a good agent for several years and I finally found one."
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Vicki Gregory

October 24, 2024

5  out of  5
rating by Vicki Gregory
"I was previously insured through Root, who had increased our monthly rate twice within the short time used them.. We started off paying $165 a month & when it was time to renew our policy, they quoted us over $240 a month.. (no new tickets, no accidents, & no claims) I decided to go online & submit my info to start comparing different rates. Almost immediately, I received a call from Johnathan @ State Farm! He was extremely helpful & personable in reaching out; taking the time to personalize our coverage, answer my questions/concerns & ensure we received all eligible discounts. Johnathan offered us more coverage, at a way better price! It was such a hassle-free process that ended up saving us over $90 a month (over $1000 a year)! I would absolutely recommend Doug - Hailey State Farm to all of my friends & family."
We responded:
"Thanks for the review Vicki! We appreciate your business."
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Mackenzie Pickett

June 28, 2024

5  out of  5
rating by Mackenzie Pickett
"Literally Blown Away by these agents. I was referred over to State Farm by a friend of mine, started by quote online- Matt called me immediately, walked me through my options- and SAVED ME OVER $85 a MONTH WITH BETTER COVERAGE! Will be sending everyone over to them!"
We responded:
"Thanks Mackenzie!"
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Larissa Buster

June 18, 2024

5  out of  5
rating by Larissa Buster
"I recently made the switch to State Farm and this team has been nothing less than extraordinary! I appreciate the attention to detail and open lines of communication. Their quality of care is impressive. Additionally, I appreciate the affordable rates provided. I’ve had the pleasure of working directly with Matt who has been nothing less than the best! If you’re looking to make a switch or start new, look no further!"
We responded:
"We are happy to help Larissa! Thanks for the review."
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Ryan Kula

June 13, 2024

5  out of  5
rating by Ryan Kula
"The whole process from quote to policy was quick and straightforward. Everyone at the agency was friendly and thorough. I was ultimately able to obtain more coverage at a lower total cost with this agency!"
We responded:
"Thanks Ryan! We appreciate the review."
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Mary Hiller

June 5, 2024

5  out of  5
rating by Mary Hiller
"I have been with state farm for 40 years. Doug Hailey office has some of the nicest people working there. Matt is so help and explains everything so well and maks sure i always understand what he is tell me. They were very helpful when my daughter was in her car accident and took care of everything so i could care for my daughter. I wouldn't change even if I could save a couple dollars, they are amazing people."
We responded:
"Thanks for the review Mary! We appreciate your business."
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Melyn Yamaguchi

June 1, 2024

5  out of  5
rating by Melyn Yamaguchi
"I like the service of State Farm Insurance. They are thorough, efficient, and most importantly affordable. I would recommend everyone to enroll at StateFarm."
We responded:
"Thanks Melyn! We appreciate the review."
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Brenda D

May 5, 2024

5  out of  5
rating by Brenda D
"Always has been honest and one of the best agents we have worked with."
We responded:
"Thanks Brenda! We appreciate your business."
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april guzman

May 2, 2024

5  out of  5
rating by april guzman
"Great fast friendly service!"
We responded:
"Thanks April! We appreciate the review."
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Jarah Ripp

April 20, 2024

5  out of  5
rating by Jarah Ripp
"I just switched over to State Farm from previously using progressive and Matt got my rates lowered on my auto and renters insurance!! I was thrilled to be able to finally find affordable coverage that has the perks of towing and rental cars incase I need them!! Definitely wish I would have made the switch sooner. Thanks Matt for all your help."
We responded:
"We are happy to help Jarah! Thanks for the review."
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Tony Acome

February 28, 2024

5  out of  5
rating by Tony Acome
"I’ve been with State Farm and Doug’s team since 2004. They have been handling my personal and business insurance for me and always do and outstanding job. I just had a major fleet change and Sierra took care of it and completely handled the changes. If you need insurance give Doug or Sierra a call!"
We responded:
"Thanks for the review Tony! We appreciate your business."
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alie Martinez

February 23, 2024

5  out of  5
rating by alie Martinez
"I spoke with doug today and received the best deal i could possibly get ive gotten quotes from every other insurance place and those were around 5 hundred a month and in my opinion was way to much doug was able to lower the price down for me alot so if your are looking for good priced insurance i would 100% recommend this agency"
We responded:
"Alie, we are glad we can help out!"
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Jordan Bowley

February 23, 2024

5  out of  5
rating by Jordan Bowley
"Doug Hailey’s office was a pleasure to work with. Matt did a phenomenal job ensuring I received outstanding insurance on my new vehicle. The ethical businesses practices at this office are second to none. Would highly recommend."
We responded:
"We are happy to help Jordan! Thanks for the review."
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Jeff Stewart

February 23, 2024

5  out of  5
rating by Jeff Stewart
"Doug and his staff do a tremendous job at all times. Thank you"
We responded:
"Thanks Jeff! We appreciate your business."
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Isla Salon Suites

February 14, 2024

5  out of  5
rating by Isla Salon Suites
"With Doug Hailey - State Farm, we have peace of mind knowing that our business is protected. Thank you for the outstanding service!"
We responded:
"Thanks for the review! We are happy to help."
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Elizabeth Hancock

February 13, 2024

5  out of  5
rating by Elizabeth Hancock
"Matt has done it again!! Thank you for everything State Farm!!"
We responded:
"Thanks Elizabeth! We appreciate the review."
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Jeff Urkevich

February 12, 2024

5  out of  5
rating by Jeff Urkevich
"Great customer service and quick response as always. Thanks so much Sierra."
We responded:
"We are happy to help Jeff! Thanks for the review."
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jozlyn

February 7, 2024

5  out of  5
rating by jozlyn
"Great customer service! I am not insured with this office location but I needed help contacting my claims adjuster and Cannon was a great help!"
We responded:
"Thanks Jozlyn!"
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Tom Wortmann

February 6, 2024

5  out of  5
rating by Tom Wortmann
"Matt was very easy to work with! Thanks again Matt."
We responded:
"Tom, we are glad we can help out!"
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James Wortmann

February 6, 2024

5  out of  5
rating by James Wortmann
"Matt Helmberger has helped us many times on our car insurance and homeowners insurance. Would highly recommend Doug and Matt! Thanks again"
We responded:
"Thanks James! We appreciate your business."
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Josh Baker

February 2, 2024

5  out of  5
rating by Josh Baker
"this office provides excellent customer service. Sierra is always a great help and a pleasure to talk to !"
We responded:
"We are happy to help Josh! Thanks for the review."
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Tony223

February 1, 2024

5  out of  5
rating by Tony223
"Sierra was a huge help getting my vehicle coverage all sorted out awesome customer service! Would recommend to anyone looking for vehicle or any coverage to use this office Matt is also a big help!"
We responded:
"Thanks Tony!"
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rodolfo erazo

February 1, 2024

5  out of  5
rating by rodolfo erazo
"Exceptional costumer service!! Very professional, defined a big shout out to Matt, he made the transition very easy and better cost!! Thank you!! Extremely recommended it"
We responded:
"Thanks Jose! We appreciate your business."
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Rebecca Timothy

February 1, 2024

5  out of  5
rating by Rebecca Timothy
"Matt was great! I am saving over $30 a month with exact coverage I had elsewhere. Great service and very helpful. Thanks"
We responded:
"Rebecca, we are glad we can help out!"