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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Markitta Frazier

September 10, 2026

5  out of  5
rating by Markitta Frazier
"State Farm is Amazing...I appreciate John and Matt help"
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Cale Schoening

September 9, 2026

5  out of  5
rating by Cale Schoening
"Best motorcycle rate in the area that I could find! Quick and easily was insured on a new zx10 ninja!"
We responded:
"Nice Bike! TY for your kind words."
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Kyle Wedgewood

September 3, 2026

5  out of  5
rating by Kyle Wedgewood
"John helped me and was fantastic, helped save me over 100$ a month on insurance for my new car, and was overall pleased with the customer service. Would recommend"
We responded:
"Thanks so much for the amazing review, Kyle! We really appreciate your support here in Papillion. Just reach out anytime if you need us - we’re here for you. "
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Dodge

September 1, 2026

5  out of  5
rating by Dodge
"Super easy to set up insurance online and John has been super helping in confirming information and making sure I was informed about my coverage."
We responded:
"Thank you for your review! If you ever have any questions or need assistance, we’re always here and happy to help. "
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Barbara Emmons

August 25, 2026

5  out of  5
rating by Barbara Emmons
"Some of the most polite young men I've ever had the pleasure dealing with."
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
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Luis Domínguez

August 25, 2026

5  out of  5
rating by Luis Domínguez
"Awesome attention,the guy Jhonatan was helping me with everything,and answering every single question that I had!😀"
We responded:
"Thanks so much for the amazing review, Luis! We really appreciate your support here in Papillion. Just reach out anytime if you need us - we’re here for you. "
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Alexia Vega

August 24, 2026

5  out of  5
rating by Alexia Vega
"Johnathan was very helpful, he got me my very first policy and helped me save so much money. Definitely recommend coming to them."
We responded:
"Thanks so much for the amazing review, Alexia! We really appreciate your support here in Papillion. Just reach out anytime if you need us - we’re here for you. "
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Tim Heisser

August 22, 2026

5  out of  5
rating by Tim Heisser
"Johnathan saved me 80% on auto insurance with the same coverage and made it very easy to switch"
We responded:
"Thanks Tim!"
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Brian Starbuck

August 18, 2026

5  out of  5
rating by Brian Starbuck
"Was able to get quoted and covered with really good suggestions in a very short amount of time. Much better rate than my previous company"
We responded:
"Thanks Brian, let us know if you need any additional help! Appreciate your kind words!"
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Pamela Walker

August 17, 2026

5  out of  5
rating by Pamela Walker
"Jonathan was very knowledgeable and made the process of getting new insurance quick and easy. The price was very reasonable for the coverage. I would definitely recommend this office if you need insurance coverage."
We responded:
"Thanks so much for the amazing review, Pamela! We really appreciate your support here in Papillion. Just reach out anytime if you need us - we’re here for you. "
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heather Lambert

August 15, 2026

5  out of  5
rating by heather Lambert
"Love going here Tate is awesome to work with and explains everything very well"
We responded:
"TY!"
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Vicki Timmerwilke

August 14, 2026

5  out of  5
rating by Vicki Timmerwilke
"We were in need of having our Auto and Home insurance policies reviewed to make sure we were getting the best coverage at the best price for us, since we're now retired. So we went in and met with Jonathan who explained everything in detail. We saw that we were right on track, except decided to add water and sewer line coverage at only a slight extra cost. Peace of mind - thank you State Farm!"
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
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Caitlin Widman

August 14, 2026

5  out of  5
rating by Caitlin Widman
"Tate was friendly and very helpful!"
We responded:
"Hi Caitlin, Thank you for your review! If you ever have any questions or need assistance, we’re always here and happy to help."
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Geiler Damian-Magana

August 12, 2026

5  out of  5
rating by Geiler Damian-Magana
"Jonathan helped me get a great rate and helped me set up everything smoothly!"
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
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Jinelle Gallen

August 7, 2026

5  out of  5
rating by Jinelle Gallen
"The process was so quick and smooth. Thanks to Mr. Tate Paulson, I was able to pick out an auto insurance plan that was affordable and is full coverage. He was very patient and detailed when it came to explaining my options. Overall, a seamless process and great staff."
We responded:
"Thanks so much for the amazing review, Jinelle! We really appreciate your support here in Papillion. Just reach out anytime if you need us - we’re here for you. "
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Emma Sings songs

August 7, 2026

5  out of  5
rating by Emma Sings songs
"Had a really easy time understanding everything with Matt. Great guy to have on your team!! Sped through everything at my pace which was great and got everything done and taken care of super quick. Had no questions he covered everything."
We responded:
"Thanks so much for the great review! We’re thrilled to hear you had such a positive experience with our insurance team here in Papillion. "
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David Meyers

August 6, 2026

5  out of  5
rating by David Meyers
"First time getting home insurance, they made the process very easy, clear and concise through the whole process!
Location is perfect to get to from any spot in town, staff is very friendly!!"
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
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THOMAS HEDLUND

August 5, 2026

5  out of  5
rating by THOMAS HEDLUND
"They were quick and efficient, affordable and thorough. Our independent insurance broker couldn't match the great rates, too!"
We responded:
"Thank you for your review! If you ever have any questions or need assistance, we’re always here and happy to help. "
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William Robert

July 27, 2026

5  out of  5
rating by William Robert
"John from State farm was very helpful explaining my current policy and even gave me another quote for another vehicle. He made sure that I understood what was on the quote and helped me get the best price! Overall I am excited to be a State Farm customer!"
We responded:
"Wow - thank you for the amazing 5-star review! It means a lot to our team here in Papillion to know you had such a great experience with us. "
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Kellie Zadina

July 27, 2026

5  out of  5
rating by Kellie Zadina
"Johnathan, was Absolutely Fantastic, informative, patient with my many questions, very knowledgeable on what best fits my needs. Highly Recommend, need Insurance called him."
We responded:
"Thanks so much for the amazing review, Kellie! We really appreciate your support here in Papillion. Just reach out anytime if you need us - we’re here for you. "
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bella

July 24, 2026

5  out of  5
rating by bella
"I worked with Matt H. on getting car insurance, he was very helpful and gave me multiple different ways to save some money. He was super kind, gave me all the information I was looking for and getting everything set up was quick and easy!"
We responded:
"Thanks so much for the amazing review, bella! We really appreciate your support here in Papillion. Just reach out anytime if you need us - we’re here for you. Thank you so much for the 5 stars, Bella! We really appreciate your support. If you ever need anything, feel free to reach out anytime. "
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Tyler Schroeder

July 21, 2026

5  out of  5
rating by Tyler Schroeder
"Johnathan and Matt were great to work with during the quote process. They helped through all my questions and concerns and got me the best coverage for the best price for my renewal."
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
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Adrienne Falkner

July 3, 2026

5  out of  5
rating by Adrienne Falkner
"I had an outstanding experience with Doug Hailey’s State Farm office. Johnathan was professional, knowledgeable, and genuinely cared about helping me find the right coverage for my needs. He took the time to explain my options, answered all of my questions, and made the entire process simple and stress-free.

Johnathan provided exceptional customer service, and it’s clear he truly values his clients. If you’re looking for an insurance agency that is responsive, honest, and committed to providing personalized service, I highly recommend Doug Hailey State Farm. Thank you for making insurance easy and giving me confidence that I’m well protected!"
We responded:
"Thank you for your kind review of State Farm Agent Doug Hailey’s Team. We appreciate it!"
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Cal Childs

July 3, 2026

5  out of  5
rating by Cal Childs
"Johnathan was great and listened to what I was looking for and answered every question I had. Great experience working with him. If you are looking for car insurance with great rates call Doug Hailey’s Statefarm!"
We responded:
"Cal, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Doug Hailey’s Team!"
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Spencer Clark

June 30, 2026

5  out of  5
rating by Spencer Clark
"The team at this office has been rockstars. Everyone has been extremely helpful from top to bottom and willing to go the extra mile, whether it be doing in depth on policies and products or just answering questions that may arise. Keep up the good work!!!!"
We responded:
"Thank you for the amazing review, Spencer! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."