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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jane Harris

March 4, 2026

5  out of  5
rating by Jane Harris
"Doug’s office helped me transfer my policies from Iowa to Nebraska. I really appreciate their help - it was super easy and they were friendly and very efficient!"
We responded:
"Thanks Jane. Welcome, it was nice visiting with you today! "
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lopez gerardo

February 10, 2026

5  out of  5
rating by lopez gerardo
"John possesses exceptional skills in his field, demonstrating remarkable patience and a genuine commitment to assisting others. I am delighted to have transitioned to a new insurance provider."
We responded:
"Thank you for the wonderful 5-star review! We're happy you had a wonderful experience with John at State Farm Agent Doug Hailey’s office. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
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Shayna Balletta

February 9, 2026

5  out of  5
rating by Shayna Balletta
"Jonathan was a great help with explaining coverage and helping our family."
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Gary Graham

February 6, 2026

5  out of  5
rating by Gary Graham
"Better than progressive insurance they saved me 50 dollars amount with better coverage the only question I ask myself is why I didnt switch sooner"
We responded:
"Dear Gary, We appreciate the time you took to give us such a great rating! We appreciate your recognition and will do our best to keep up the great work! We hope to continue exceeding your expectations with great service. Thanks again and we look forward to seeing you again soon."
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Keegan Wingender

January 13, 2026

5  out of  5
rating by Keegan Wingender
"Would recommend Doug Hailey State Farm to anyone in need of a fair and well covered deal! Ask for Matt or Tate; I’ve worked with both before and they have answered every questions I’ve had clearly and appropriately. They get creative with coverage and make sure I have the optimal set up for everything I need. Can’t recommend them enough!"
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Tammi Slater

January 13, 2026

5  out of  5
rating by Tammi Slater
"Enjoyed working Johnathan on my insurance. It was so smooth and he is so easy to communicate with over the phone. He is very prompt on getting back to me with questions that I have. I WAS A LONG TIME MEMBER WITH STATE FARM AND LEFT FOR A YEAR. ( Sorry) But the service I received after I changed just didnt match State Farm."
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Roger

December 20, 2025

5  out of  5
rating by Roger
"I would definitely recommend looking into getting better rates with Johnathan at State Farm. I appreciate him taking the time to explain my new policy and and also showing me options would be best for my needs."
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Isla Salon Suites

November 15, 2025

5  out of  5
rating by Isla Salon Suites
"With Doug Hailey - State Farm, we have peace of mind knowing that our business is protected. Thank you for the outstanding service!"
We responded:
"Thanks for the review! We are happy to help."
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Alex U

October 16, 2025

5  out of  5
rating by Alex U
"Great communication and assistance. Johnathan managed to find a great auto and home policies. Would certainly recommend this place"
We responded:
"Thank You, Johnathan works hard to help our customers!"
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Trey Brown

October 14, 2025

5  out of  5
rating by Trey Brown
"I specifically worked with Cannon in Doug's office and his service is incredible. His responsiveness, experience, and willingness to help in any scenario is far above others I have worked with. Will absolutely be referring him to anyone I can! If you need help, Cannon is your guy!"
We responded:
"Cannon does a great job helping our customers...TY!"
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Heaven Moore

October 13, 2025

5  out of  5
rating by Heaven Moore
"I had a great experience with State Farm and my agent, Matt. He was patient, persistent, and took the time to explain my coverage options in a way that actually made sense for someone young and new to car insurance. He followed up with the information I needed and made the whole process fast and stress-free. Very happy with the service."
We responded:
"Thanks for the kind words! "
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Kate Frazer

October 1, 2025

5  out of  5
rating by Kate Frazer
"We've been with Doug and his team for years. I highly recommend. They are always professional, friendly, and respond quickly. Most recently, Cannon was so helpful with our policy changes."
We responded:
"Thanks Kate!"
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Dipper

September 17, 2025

5  out of  5
rating by Dipper
"They were awesome so easy to work with, they worked around my busy schedule to make it an easy process and I saved money making the switch!!"
We responded:
"Thank You!"
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Grace Ahrens

September 8, 2025

5  out of  5
rating by Grace Ahrens
"10/10 experience. Cannon and Doug are both kind, helpful, and easy to work with"
We responded:
"Thanks Grace!"
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Zach Brown

September 8, 2025

5  out of  5
rating by Zach Brown
"I have been with Doug and his team for 7 years now. Matt Helmberger is great to work with, always willing to assist, and has helped me immensely along the way. I would highly recommend their team. Thank you for your hard work, Hailey Team!"
We responded:
"Thanks Zach...Matt does a great job!"
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jon

September 4, 2025

5  out of  5
rating by jon
"I could tell you about how good it was working with Tate, but you seriously need to experience it to believe. Incredible efficiency and outstanding service, would recommend to all of my friends and family!"
We responded:
"Thanks Jon!"
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Kat T

August 23, 2025

5  out of  5
rating by Kat T
"Worked with John to set up a a new insurance plan for my mom on a Saturday. Great customer service and was able to get all questions for an affordable plan answered."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Mr. Anderson

August 4, 2025

5  out of  5
rating by Mr. Anderson
"Matt Was very helpful and got me covered on a SATURDAY! 10/10 Highly recommend"
We responded:
"Thanks...glad we could work things out for you on a Saturday!!!"
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Bob Hoffman

June 10, 2025

5  out of  5
rating by Bob Hoffman
"I was referred to Doug's office by a close friend when I was looking for motorcycle insurance. The quote was so much better than the one I received from my current provider that I immediately signed on. Once the bike was insured, I asked for a quote for the rest of my vehicles and long story short, Doug is now providing for ALL of my vehicles. I will recommend to everyone I know looking for insurance."
We responded:
"Thanks Bob. Glad we can help!"
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Amy Masek

May 30, 2025

5  out of  5
rating by Amy Masek
"I have been doing business with Doug for years. The agents are very qualified and answer all my questions and even found me a new discount!"
We responded:
"Thanks for the review Amy! We appreciate your business."
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Cherie Wittmuss

May 28, 2025

5  out of  5
rating by Cherie Wittmuss
"I just recently worked with Tate and Matt. I was very pleased with the experience and switched my entire portfolio of insurance to them. They went over my needs and explained stuff well. They were able to save me a lot of $! Which was a huge relief for me!"
We responded:
"Thanks Cherie. Glad we can help you out!"
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Bill

May 5, 2025

5  out of  5
rating by Bill
"Doug and his team have been great to work with over the last 15 yrs. They have competitive prices and excellent coverage. Any time I need them they are always available and work with you. From questions on coverage, ways to reduce expenses or filing a claim. Doug and his team are there for you!!!"
We responded:
"Thanks Bill!"
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Danyell Boutin

May 2, 2025

5  out of  5
rating by Danyell Boutin
"Matt has been nothing short of wonderful to work with. He really worked around my schedule to be able to call me and talk through all of my options in detail even though it was when he was also off for the day and I never once felt rushed! I could tell he is very passionate about helping others find solutions that works best for them. I look forward to having your team and especially Matt in my corner as I navigate through life changes for many years to come. Thanks for everything, Matt!"
We responded:
"Thank you so much for your kind words and thoughtful review! We're thrilled to hear about your positive experience with Matt. He truly goes above and beyond for our clients, and it's great to see his dedication and passion recognized. We'll be sure to share your feedback with him—it will mean a lot. We're honored to be part of your journey and look forward to supporting you through life's changes in the years ahead!"
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Mark

April 30, 2025

5  out of  5
rating by Mark
"I recently worked with Matt to get insurance coverage, and I couldn’t be more pleased with the experience. From start to finish he was professional, knowledgeable, and incredibly helpful. He took the time to understand my needs, explained all of my options clearly, and made sure I got the best coverage at a price that worked for me. He never made me feel rushed or pressured. It's clear Matt and the entire team at Doug Hailey-State Farm genuinely cares about helping their clients. If you're looking for someone reliable and easy to work with for your insurance needs, I highly recommend reaching out to Matt. He made the entire process simple and stress-free."
We responded:
"We are happy to help Mark! Thanks for the review."
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Jannice Gama

April 30, 2025

5  out of  5
rating by Jannice Gama
"Everyone there was super sweet and helpful,. They helped me set up my new car and gave me great advice. Super glad to have gone in!"
We responded:
"Jannice, we are glad we can help out!"