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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Brandalyn Nash

Brandalyn Nash

November 5, 2026

5  out of  5
rating by Brandalyn Nash
"John was great to work with! He made getting my auto insurance set up quick, easy, and hassle-free. Very helpful and professional. Highly recommend!"
We responded:
"Thanks so much for the amazing review, Brandalyn! We really appreciate your support here in Papillion. Just reach out anytime if you need us - we’re here for you. "
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Carrigan Bowser

November 3, 2026

5  out of  5
rating by Carrigan Bowser
"I was looking for car insurance and this was the best deal I got! John was very helpful. They're on top of their work over here👏🏼"
We responded:
"TY for the shout out! "
Profile photo of Lori Lafleur

Lori Lafleur

October 30, 2026

5  out of  5
rating by Lori Lafleur
"Was very professional,knowledgable and answered all questions. Process went smoothly. Wish i would have changed insurance companies a long time ago!! Definitely recommend!!!"
We responded:
"Lori, Thank You! "
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Byron Escalante

October 24, 2026

5  out of  5
rating by Byron Escalante
"Jonathan was very informative and I really appreciated him taking the time out of his day to call me."
We responded:
"Glad to help!"
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Kiara Larsen

October 20, 2026

5  out of  5
rating by Kiara Larsen
"Very easy to work with and super accommodating !"
We responded:
"Thanks!"
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Michaela O'Brien

October 19, 2026

5  out of  5
rating by Michaela O'Brien
"Jonathan and Matt are absolutely fantastic. I called Jonathan in a panic realizing my coverage was very poor, and within 24 business hours he figured out every detail, saving me over $300 a month with even better and premium coverage. He explained everything thoroughly, and didn’t make me feel bad for asking questions. He was very sensitive to my time constraints and really listened to my family’s needs. I would highly recommend Jonathan, and the rest of the team at this branch."
We responded:
"Glad to help!"
Profile photo of Mikayla Buskevicius

Mikayla Buskevicius

October 16, 2026

5  out of  5
rating by Mikayla Buskevicius
"Jon was super helpful and nice! Our policy was super easy to set up and he was very informative!"
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
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Morgan Parriott

October 15, 2026

5  out of  5
rating by Morgan Parriott
"Working with John gave me great peace of mind! I appreciate how efficient and flexible he was with the short notice situation. The office in general communicates very well- keeping me up to date and responding in a very timely manner."
We responded:
"Morgan, thank you for the fantastic review! We’re always here to support you with your insurance needs in Papillion. Morgan, thank you for the fantastic review! We’re always here to support you with your insurance needs in Papillion. "
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Timothy Buckmore

October 15, 2026

5  out of  5
rating by Timothy Buckmore
"Easy call, got address switched and auto insurance switched over from Progressive for much cheaper. Made it super simple and fast. Thanks again!"
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
Profile photo of Tiara Prince

Tiara Prince

October 9, 2026

5  out of  5
rating by Tiara Prince
"I recently have been looking for new auto insurance and was in contact with John, he gave me the lowest quote and set me up with renters insurance! He was very detail orientated and talked through all of my options with me. I highly recommend John and will be recommending him to family and friends"
We responded:
"Thank you so much for the 5 stars, Tiara! We really appreciate your support. If you ever need anything, feel free to reach out anytime. "
Profile photo of Anthony Hines

Anthony Hines

October 6, 2026

5  out of  5
rating by Anthony Hines
"Just needed assistance with something small and they went above and beyond. This was my first State Farm interaction and they killed it! Johnathan and Matt are both very friendly and helpful, glad I chose State Farm"
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
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Stephanie Smith

October 5, 2026

5  out of  5
rating by Stephanie Smith
"Appreciated there honesty helpful advice.
Johnathan was great . Appreciated value and effort. Yes is alway there"
We responded:
"Thank you for your review! If you ever have any questions or need assistance, we’re always here and happy to help. "
Profile photo of Corcell George

Corcell George

September 29, 2026

5  out of  5
rating by Corcell George
"I had a very easy stress free experience, Johnathan helped me very great customer service representative."
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
Profile photo of Cynthia Osborne

Cynthia Osborne

September 29, 2026

5  out of  5
rating by Cynthia Osborne
"With the increasing high premiums we were paying with our auto insurance, we were looking for new auto insurance. Johnathan with State Farm was very informative with our options. He was very educated, professional and has great customer service mannerisms. He and the office of Doug Hailey, State Farm Insurance, we highly recommend for all your insurance needs.

Thank you Johnathan, for working with us and for us!"
We responded:
"Thanks so much for the amazing review, Cynthia! We really appreciate your support here in Papillion. Just reach out anytime if you need us - we’re here for you. "
Profile photo of Tiffany Nguyen

Tiffany Nguyen

September 25, 2026

5  out of  5
rating by Tiffany Nguyen
"I had a very smooth and pleasant experience thanks to Matt. He helped me get the most competitive auto insurance that fit what I was looking for and as this was my first time individually looking for a policy without my parents, Matt basically gave me an Insurance 101 class and explained every little detail about my plan to ensure I knew what I was paying for and to find what I was looking for! Overall great experience to anyone who wants honest help and aren’t extremely familiar with the whole insurance ordeal!"
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
Profile photo of Noah Baar

Noah Baar

September 24, 2026

5  out of  5
rating by Noah Baar
"Was reached out to they had all the answers to my questions and helped me get an estimate on a future vehicle. Great service"
We responded:
"Thanks Noah!"
Profile photo of Ryan Aquino

Ryan Aquino

September 22, 2026

5  out of  5
rating by Ryan Aquino
"Thanks to Johnathan Heisser for helping me ...The explanation were very clear..thanks for the patience and understanding.. He helps me find more affordable Car Insurance and save me a lot of money.."
We responded:
"Thanks so much for the amazing review, Ryan! We really appreciate your support here in Papillion. Just reach out anytime if you need us - we’re here for you. "
Profile photo of Derek Sims

Derek Sims

September 18, 2026

5  out of  5
rating by Derek Sims
"Filled out a quote online and Jonathan gave me a call shortly after to get everything rolling. The whole process was super easy and hassle-free, and I had everything signed and set up in less than an hour. Really smooth experience overall!"
We responded:
"Thank you so much for the 5 stars, Derek! We really appreciate your support. If you ever need anything, feel free to reach out anytime. "
Profile photo of SM Held

SM Held

September 17, 2026

5  out of  5
rating by SM Held
"We have gotten excellent service from Johnathan at State Farm. Thanks for making our switch so easy and saving us so much money!"
We responded:
"Thank you for your review! If you ever have any questions or need assistance, we’re always here and happy to help. "
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Brennan Shively

September 15, 2026

5  out of  5
rating by Brennan Shively
"Jonathan at Doug Hailey's office was helpful when we moved and needed to transfer our service. He explained everything along the way and kept the communication channels flowing.
Honestly, the easiest part of moving has been knowing the insurance coverage component was being handled. A++"
We responded:
"Thank you so much for the 5 stars, Brennan! We really appreciate your support. If you ever need anything, feel free to reach out anytime. "
Profile photo of Melissa Mather

Melissa Mather

September 14, 2026

5  out of  5
rating by Melissa Mather
"I was a former customer and loved working with Doug and his staff. I was excited to receive a quote that provided them giving me the best rates and have returned! I was contacted right away and taken care of in minutes. Thank you!"
We responded:
"Welcome Back Melissa! TY"
Profile photo of Bev Remar

Bev Remar

September 11, 2026

5  out of  5
rating by Bev Remar
"This has been the best and most easy transition for me and my family. Thank you State Farm!"
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
Profile photo of Dade Altman

Dade Altman

September 11, 2026

5  out of  5
rating by Dade Altman
"Matt got me set up with car and renters insurance. I got a quote the same day and the whole process was really pain free!"
We responded:
"Thank you so much for the 5 stars, Dade! We really appreciate your support. If you ever need anything, feel free to reach out anytime. "
Profile photo of Koby Walker

Koby Walker

September 11, 2026

5  out of  5
rating by Koby Walker
"I worked with Johnathan and he did a great job helping me get a lower rate with more benefits!"
We responded:
"Koby, thank you for the fantastic review! We’re always here to support you with your insurance needs. "
Profile photo of Markitta Frazier

Markitta Frazier

September 10, 2026

5  out of  5
rating by Markitta Frazier
"State Farm is Amazing...I appreciate John and Matt help"
We responded:
"Thanks Markitta!!!!"