State Farm® Insurance Agent Doug Hailey
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Corcell George
September 29, 2026
"I had a very easy stress free experience, Johnathan helped me very great customer service representative."
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
Cynthia Osborne
September 29, 2026
"With the increasing high premiums we were paying with our auto insurance, we were looking for new auto insurance. Johnathan with State Farm was very informative with our options. He was very educated, professional and has great customer service mannerisms. He and the office of Doug Hailey, State Farm Insurance, we highly recommend for all your insurance needs.
Thank you Johnathan, for working with us and for us!"
"Thanks so much for the amazing review, Cynthia! We really appreciate your support here in Papillion. Just reach out anytime if you need us - we’re here for you. "
Tiffany Nguyen
September 25, 2026
"I had a very smooth and pleasant experience thanks to Matt. He helped me get the most competitive auto insurance that fit what I was looking for and as this was my first time individually looking for a policy without my parents, Matt basically gave me an Insurance 101 class and explained every little detail about my plan to ensure I knew what I was paying for and to find what I was looking for! Overall great experience to anyone who wants honest help and aren’t extremely familiar with the whole insurance ordeal!"
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
Noah Baar
September 24, 2026
"Was reached out to they had all the answers to my questions and helped me get an estimate on a future vehicle. Great service"
"Thanks Noah!"
Ryan Aquino
September 22, 2026
"Thanks to Johnathan Heisser for helping me ...The explanation were very clear..thanks for the patience and understanding.. He helps me find more affordable Car Insurance and save me a lot of money.."
"Thanks so much for the amazing review, Ryan! We really appreciate your support here in Papillion. Just reach out anytime if you need us - we’re here for you. "
Derek Sims
September 18, 2026
"Filled out a quote online and Jonathan gave me a call shortly after to get everything rolling. The whole process was super easy and hassle-free, and I had everything signed and set up in less than an hour. Really smooth experience overall!"
"Thank you so much for the 5 stars, Derek! We really appreciate your support. If you ever need anything, feel free to reach out anytime. "
SM Held
September 17, 2026
"We have gotten excellent service from Johnathan at State Farm. Thanks for making our switch so easy and saving us so much money!"
"Thank you for your review! If you ever have any questions or need assistance, we’re always here and happy to help. "
Brennan Shively
September 15, 2026
"Jonathan at Doug Hailey's office was helpful when we moved and needed to transfer our service. He explained everything along the way and kept the communication channels flowing.
Honestly, the easiest part of moving has been knowing the insurance coverage component was being handled. A++"
"Thank you so much for the 5 stars, Brennan! We really appreciate your support. If you ever need anything, feel free to reach out anytime. "
Melissa Mather
September 14, 2026
"I was a former customer and loved working with Doug and his staff. I was excited to receive a quote that provided them giving me the best rates and have returned! I was contacted right away and taken care of in minutes. Thank you!"
"Welcome Back Melissa! TY"
Bev Remar
September 11, 2026
"This has been the best and most easy transition for me and my family. Thank you State Farm!"
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
Dade Altman
September 11, 2026
"Matt got me set up with car and renters insurance. I got a quote the same day and the whole process was really pain free!"
"Thank you so much for the 5 stars, Dade! We really appreciate your support. If you ever need anything, feel free to reach out anytime. "
Koby Walker
September 11, 2026
"I worked with Johnathan and he did a great job helping me get a lower rate with more benefits!"
"Koby, thank you for the fantastic review! We’re always here to support you with your insurance needs. "
Markitta Frazier
September 10, 2026
"State Farm is Amazing...I appreciate John and Matt help"
"Thanks Markitta!!!!"
Cale Schoening
September 9, 2026
"Best motorcycle rate in the area that I could find! Quick and easily was insured on a new zx10 ninja!"
"Nice Bike! TY for your kind words."
Kyle Wedgewood
September 3, 2026
"John helped me and was fantastic, helped save me over 100$ a month on insurance for my new car, and was overall pleased with the customer service. Would recommend"
"Thanks so much for the amazing review, Kyle! We really appreciate your support here in Papillion. Just reach out anytime if you need us - we’re here for you. "
Dodge
September 1, 2026
"Super easy to set up insurance online and John has been super helping in confirming information and making sure I was informed about my coverage."
"Thank you for your review! If you ever have any questions or need assistance, we’re always here and happy to help. "
Barbara Emmons
August 25, 2026
"Some of the most polite young men I've ever had the pleasure dealing with."
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
Luis Domínguez
August 25, 2026
"Awesome attention,the guy Jhonatan was helping me with everything,and answering every single question that I had!😀"
"Thanks so much for the amazing review, Luis! We really appreciate your support here in Papillion. Just reach out anytime if you need us - we’re here for you. "
Alexia Vega
August 24, 2026
"Johnathan was very helpful, he got me my very first policy and helped me save so much money. Definitely recommend coming to them."
"Thanks so much for the amazing review, Alexia! We really appreciate your support here in Papillion. Just reach out anytime if you need us - we’re here for you. "
Tim Heisser
August 22, 2026
"Johnathan saved me 80% on auto insurance with the same coverage and made it very easy to switch"
"Thanks Tim!"
Brian Starbuck
August 18, 2026
"Was able to get quoted and covered with really good suggestions in a very short amount of time. Much better rate than my previous company"
"Thanks Brian, let us know if you need any additional help! Appreciate your kind words!"
Pamela Walker
August 17, 2026
"Jonathan was very knowledgeable and made the process of getting new insurance quick and easy. The price was very reasonable for the coverage. I would definitely recommend this office if you need insurance coverage."
"Thanks so much for the amazing review, Pamela! We really appreciate your support here in Papillion. Just reach out anytime if you need us - we’re here for you. "
heather Lambert
August 15, 2026
"Love going here Tate is awesome to work with and explains everything very well"
"TY!"
Vicki Timmerwilke
August 14, 2026
"We were in need of having our Auto and Home insurance policies reviewed to make sure we were getting the best coverage at the best price for us, since we're now retired. So we went in and met with Jonathan who explained everything in detail. We saw that we were right on track, except decided to add water and sewer line coverage at only a slight extra cost. Peace of mind - thank you State Farm!"
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
Caitlin Widman
August 14, 2026
"Tate was friendly and very helpful!"
"Hi Caitlin, Thank you for your review! If you ever have any questions or need assistance, we’re always here and happy to help."