State Farm® Insurance Agent Doug Hailey
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Alex U
October 16, 2025
"Great communication and assistance. Johnathan managed to find a great auto and home policies. Would certainly recommend this place"
Trey Brown
October 14, 2025
"I specifically worked with Cannon in Doug's office and his service is incredible. His responsiveness, experience, and willingness to help in any scenario is far above others I have worked with. Will absolutely be referring him to anyone I can! If you need help, Cannon is your guy!"
Heaven Moore
October 13, 2025
"I had a great experience with State Farm and my agent, Matt. He was patient, persistent, and took the time to explain my coverage options in a way that actually made sense for someone young and new to car insurance. He followed up with the information I needed and made the whole process fast and stress-free. Very happy with the service."
"Thanks for the kind words! "
Kate Frazer
October 1, 2025
"We've been with Doug and his team for years. I highly recommend. They are always professional, friendly, and respond quickly. Most recently, Cannon was so helpful with our policy changes."
"Thanks Kate!"
Dipper
September 17, 2025
"They were awesome so easy to work with, they worked around my busy schedule to make it an easy process and I saved money making the switch!!"
"Thank You!"
Grace Ahrens
September 8, 2025
"10/10 experience. Cannon and Doug are both kind, helpful, and easy to work with"
"Thanks Grace!"
Zach Brown
September 8, 2025
"I have been with Doug and his team for 7 years now. Matt Helmberger is great to work with, always willing to assist, and has helped me immensely along the way. I would highly recommend their team. Thank you for your hard work, Hailey Team!"
"Thanks Zach...Matt does a great job!"
jon
September 4, 2025
"I could tell you about how good it was working with Tate, but you seriously need to experience it to believe. Incredible efficiency and outstanding service, would recommend to all of my friends and family!"
"Thanks Jon!"
Kat T
August 23, 2025
"Worked with John to set up a a new insurance plan for my mom on a Saturday. Great customer service and was able to get all questions for an affordable plan answered."
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Mr. Anderson
August 4, 2025
"Matt Was very helpful and got me covered on a SATURDAY! 10/10 Highly recommend"
"Thanks...glad we could work things out for you on a Saturday!!!"
Bob Hoffman
June 10, 2025
"I was referred to Doug's office by a close friend when I was looking for motorcycle insurance. The quote was so much better than the one I received from my current provider that I immediately signed on. Once the bike was insured, I asked for a quote for the rest of my vehicles and long story short, Doug is now providing for ALL of my vehicles. I will recommend to everyone I know looking for insurance."
"Thanks Bob. Glad we can help!"
Amy Masek
May 30, 2025
"I have been doing business with Doug for years. The agents are very qualified and answer all my questions and even found me a new discount!"
"Thanks for the review Amy! We appreciate your business."
Cherie Wittmuss
May 28, 2025
"I just recently worked with Tate and Matt. I was very pleased with the experience and switched my entire portfolio of insurance to them. They went over my needs and explained stuff well. They were able to save me a lot of $! Which was a huge relief for me!"
"Thanks Cherie. Glad we can help you out!"
Bill
May 5, 2025
"Doug and his team have been great to work with over the last 15 yrs. They have competitive prices and excellent coverage. Any time I need them they are always available and work with you. From questions on coverage, ways to reduce expenses or filing a claim. Doug and his team are there for you!!!"
"Thanks Bill!"
Danyell Boutin
May 2, 2025
"Matt has been nothing short of wonderful to work with. He really worked around my schedule to be able to call me and talk through all of my options in detail even though it was when he was also off for the day and I never once felt rushed! I could tell he is very passionate about helping others find solutions that works best for them. I look forward to having your team and especially Matt in my corner as I navigate through life changes for many years to come. Thanks for everything, Matt!"
"Thank you so much for your kind words and thoughtful review! We're thrilled to hear about your positive experience with Matt. He truly goes above and beyond for our clients, and it's great to see his dedication and passion recognized. We'll be sure to share your feedback with him—it will mean a lot. We're honored to be part of your journey and look forward to supporting you through life's changes in the years ahead!"
Mark
April 30, 2025
"I recently worked with Matt to get insurance coverage, and I couldn’t be more pleased with the experience. From start to finish he was professional, knowledgeable, and incredibly helpful. He took the time to understand my needs, explained all of my options clearly, and made sure I got the best coverage at a price that worked for me. He never made me feel rushed or pressured. It's clear Matt and the entire team at Doug Hailey-State Farm genuinely cares about helping their clients. If you're looking for someone reliable and easy to work with for your insurance needs, I highly recommend reaching out to Matt. He made the entire process simple and stress-free."
"We are happy to help Mark! Thanks for the review."
Jannice Gama
April 30, 2025
"Everyone there was super sweet and helpful,. They helped me set up my new car and gave me great advice. Super glad to have gone in!"
"Jannice, we are glad we can help out!"
Hailey Wiebelhaus
February 25, 2025
"Matt was super helpful, kind and fast. He had explained everything plainly when I was reapplying for renter's insurance this morning and didn't waste any time with figuring out what I needed and telling me the price."
"We are happy to help Hailey! Thanks for the review."
Evelin Arauz
February 11, 2025
"Matt & Tate were able to help me with my car insurance and renters insurance and they are awesome with helping someone out ! I will definately recommend them to family & friends."
"Thanks for the review Evelin! We appreciate your business."
kit henely
January 27, 2025
"I called today inquiring an auto quote to compare rates and coverage with my current insurance. The process over the phone was quick, courteous, and it felt nice going back to this carrier after being covered under another company for a few years. They were able to accommodate my payment scheduling needs and made this a very easy process. Matt and Tate at this location helped me get my Drive Safe and Save program set up on my phone and were very helpful and patient when I was having difficulties on the app. Previous to coming in today, they gave me the option of mailing it to me once my coverage started, but were also very clear that they were there to help. I’m pleased to be back with State Farm and am happy with my experience today!"
"Welcome Back to State Farm....Doug Hailey's Office & glad that Matt & Tate helped you out!"
Abdallah Aws
January 22, 2025
"I would like to thank State Farm company , especially Mr. Matt, as his care and follow up is the reason behind my enrollment with State Farm in addition to the wonderful company reputation , my special thank to Matt Helmberger for his outstanding help and support , Matt 's manager and company is lucky to have such a helpful and productive employe like Matt we can say it is Matt farm company 🫶 Teeba"
"Teeba...what a nice review...Matt does do a great job helping our customers and our whole office is dedicated to serving our customers! TY!"
Leland Matthews
December 17, 2024
"Doug from State Farm is great getting insurance was easy and fast."
"We are delighted to know that you had a great experience with our office. If you need any assistance in the future, please don't hesitate to reach out. We are here to help!"
Dominic G Tello
December 4, 2024
"They did a amazing job helping me out today made everything so easy to understand with switching over some stuff for my insurance amazing people"
"Thanks, appreciate your kind words. "
Brandon Strothkamp
December 3, 2024
"If you’re looking for a company that will save you money but provide top notch customer service ….. look no further. I was with my prior company 15 years ago, Matt quoted me a savings of over 200 per month. We are new to State Farm but feel like I have been a customer for years. Thanks for everything!!"
"Let's Go...thanks Brandon!"
Jack Coe
November 12, 2024
"Just concluded changing our Auto and Home policy to State Farm. The young man, Johnathan Heisser was our agent. Johnathan was without a doubt one of the best in following up with us every step of the way. When I would call with a question and he was busy, I would leave a message and in a very short turnaround time, he got back to me with an answer. I was very impressed with this young person. If he continues in the manner he put forth with our policies, he will enjoy a very successful career. Johnathan would provide me with alternative coverage on certain aspects of our 3 policies. He made recommendations for us, but never pressed us to move to a higher coverage. He would suggest alternatives, then give me time to ponder my thoughts… He’s going to be the Best of the Best, so other agents need to take their game a little higher in order to be on the same page as Johnathan… Submitted by, Jack and Barb Coe"
"Thank you for your review. I'm personally very proud of Johnathan and my State Farm team and I are happy to be your good neighbor! "