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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Hali Smith

Hali Smith

May 29, 2026

5  out of  5
rating by Hali Smith
"Jonathan helped me add my renters insurance with my auto policy. He was fast and efficient!"
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Mary Ed

May 28, 2026

5  out of  5
rating by Mary Ed
"Been with Doug Hailey for over 10 yrs, the staff is friendly, helpful and knowledgeable."
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Candy Nash

May 27, 2026

5  out of  5
rating by Candy Nash
"Shopping around for better rates and called Johnathon at Doug Hailey’s office. He was able to get me better rates and switched over fast. Highly recommend"
We responded:
"Thank you for the amazing review, Candy! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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Connor Wiebelhaus

May 18, 2026

5  out of  5
rating by Connor Wiebelhaus
"Matt at Doug Hailey State Farm is truly one of a kind. He was able to make the process seamless and extremely affordable. Matt was able to tailor my policies to fit my exact needs and was very honest about the coverages and things I would need and wouldn’t need. Transparency goes a long way when dealing with customers especially when dealing with insurance. I am very thankful I was referred to him and would highly recommend giving him a call for any and all of your insurance needs. I have multiple policies with Matt through State Farm and I will continue to for all my personal and business needs."
We responded:
"Thank you for the amazing review, Connor! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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Tara Hart

May 13, 2026

5  out of  5
rating by Tara Hart
"Johnathan has been so helpful as we have moved from another state and established our new home. Top notch personalized service."
We responded:
"Tara, We are grateful and appreciate the time you took to leave your review. Thanks again and we look forward to seeing you again soon."
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Monic Tiarks

May 12, 2026

5  out of  5
rating by Monic Tiarks
"We recently transferred to Doug Hailey’s office. The staff was thorough, friendly, helpful, and efficient! Jonathan took great care of us, and Doug was kind enough to introduce himself and discuss our concerns. Very approachable, knowledgeable, and helpful! Appreciate their time and all of their help!"
We responded:
"We are grateful and appreciate the time you took to leave your review. We're thrilled that you had a great experience at our location. Please let us know what we can do for you in the future."
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Jamie Hiatt

May 12, 2026

5  out of  5
rating by Jamie Hiatt
"Great customer service stayed late to help me with setting up initially, 10/10 would recommend"
We responded:
"Hey Jamie, We're delighted to hear about your experience! We are happy to read that our team has been able to provide exceptional service for you. We look forward to providing you with more great experiences in the near future. See you soon!"
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Madison Homan

May 12, 2026

5  out of  5
rating by Madison Homan
"Matt has been amazing to work with and very helpful"
We responded:
"Dear Madison, We are grateful and appreciate the time you took to leave your review. Hearing that your experience went well really makes our day. We work hard to provide customers with a great experience and look forward to continuing to do the same for you! Please let us know what we can do for you in the future."
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Cade Wingender

May 11, 2026

5  out of  5
rating by Cade Wingender
"I had a great experience with Matt Helmberger. Walked me through all of my possible coverage options and even gave advice on the most cost effective coverage for my fleet of cars/motorcycle. This seamless process was like talking to a family member and helped me avoid making uneducated decisions. Matt with Doug Hailey State Farm actually listens and understands rather than treating you like a fast food customer with a number. Beyond stoked with my experience and my savings, FIVE STARS."
We responded:
"Hello Cade, Thanks so much for taking the time to share your positive experience! We value your feedback and look forward to seeing you again soon! If you ever need anything please don't hesitate to reach out to our team. See you next time!"
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Leland Matthews

May 8, 2026

5  out of  5
rating by Leland Matthews
"Doug from State Farm is great getting insurance was easy and fast. The best fast and fast best in the game!!! Trust me thanks again!!!"
We responded:
"We are delighted to know that you had a great experience with our office. If you need any assistance in the future, please don't hesitate to reach out. We are here to help!"
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Mark Irlbeck

April 29, 2026

5  out of  5
rating by Mark Irlbeck
"Very professional and friendly service. Made it easy to switch insurance companies."
We responded:
"Greetings Mark, Thanks for the great review! We're thrilled that you had a great experience at our location. We hope to continue exceeding your expectations with great service. Sincerely, Doug Hailey, Agent"
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Helena

April 27, 2026

5  out of  5
rating by Helena
"I had a great experience getting my auto insurance through State Farm. I was able to secure full coverage at a very competitive price, and the entire process was quick, smooth, and stress-free. Everything was clearly explained, and I felt confident in the coverage I was choosing. They were especially helpful throughout the process—he took the time to answer all of my questions, made sure I understood my options, and helped me find the best policy for my needs. His professionalism and customer service really stood out. I highly recommend State Farm to anyone looking for reliable coverage at a great price with friendly, knowledgeable support!"
We responded:
"Dear Helena, Thanks for choosing us and leaving such a great review! We're thrilled that you had a great experience at our location. Our goal will always be to provide the best experience and we love knowing yours was no different. Hope you visit us again soon!"
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Christian Wooden

April 21, 2026

5  out of  5
rating by Christian Wooden
"Very helpful and made things easy."
We responded:
"Hello Christian, Thanks for the positive feedback. Please let us know what we can do for you in the future."
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Carol Sterba

April 21, 2026

5  out of  5
rating by Carol Sterba
"I highly recommend! They got me a great price! Super affordable, answered all my questions. Did not pressure!"
We responded:
"Thank you for the amazing review, Carol! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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Jane Harris

March 4, 2026

5  out of  5
rating by Jane Harris
"Doug’s office helped me transfer my policies from Iowa to Nebraska. I really appreciate their help - it was super easy and they were friendly and very efficient!"
We responded:
"Thanks Jane. Welcome, it was nice visiting with you today! "
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lopez gerardo

February 10, 2026

5  out of  5
rating by lopez gerardo
"John possesses exceptional skills in his field, demonstrating remarkable patience and a genuine commitment to assisting others. I am delighted to have transitioned to a new insurance provider."
We responded:
"Thank you for the wonderful 5-star review! We're happy you had a wonderful experience with John at State Farm Agent Doug Hailey’s office. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
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Shayna Balletta

February 9, 2026

5  out of  5
rating by Shayna Balletta
"Jonathan was a great help with explaining coverage and helping our family."
We responded:
"Shayna, Thanks for the great review! We value your feedback and look forward to seeing you again soon! We're always happy to assist so don't hesitate to reach out to us if you need anything. Hope you visit us again soon!"
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Gary Graham

February 6, 2026

5  out of  5
rating by Gary Graham
"Better than progressive insurance they saved me 50 dollars amount with better coverage the only question I ask myself is why I didnt switch sooner"
We responded:
"Dear Gary, We appreciate the time you took to give us such a great rating! We appreciate your recognition and will do our best to keep up the great work! We hope to continue exceeding your expectations with great service. Thanks again and we look forward to seeing you again soon."
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Keegan Wingender

January 13, 2026

5  out of  5
rating by Keegan Wingender
"Would recommend Doug Hailey State Farm to anyone in need of a fair and well covered deal! Ask for Matt or Tate; I’ve worked with both before and they have answered every questions I’ve had clearly and appropriately. They get creative with coverage and make sure I have the optimal set up for everything I need. Can’t recommend them enough!"
We responded:
"Dear Keegan, We're delighted to hear about your experience! It's feedback like yours that reminds us why we do what we do. Please reach out to us with any additional questions or comments! Sincerely, Doug"
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Tammi Slater

January 13, 2026

5  out of  5
rating by Tammi Slater
"Enjoyed working Johnathan on my insurance. It was so smooth and he is so easy to communicate with over the phone. He is very prompt on getting back to me with questions that I have. I WAS A LONG TIME MEMBER WITH STATE FARM AND LEFT FOR A YEAR. ( Sorry) But the service I received after I changed just didnt match State Farm."
We responded:
"Thanks Tammi! Doug"
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Roger

December 20, 2025

5  out of  5
rating by Roger
"I would definitely recommend looking into getting better rates with Johnathan at State Farm. I appreciate him taking the time to explain my new policy and and also showing me options would be best for my needs."
We responded:
"Roger, TY...appreciate your kind words and glad we can help!"
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Isla Salon Suites

November 15, 2025

5  out of  5
rating by Isla Salon Suites
"With Doug Hailey - State Farm, we have peace of mind knowing that our business is protected. Thank you for the outstanding service!"
We responded:
"Thanks for the review! We are happy to help."
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Alex U

October 16, 2025

5  out of  5
rating by Alex U
"Great communication and assistance. Johnathan managed to find a great auto and home policies. Would certainly recommend this place"
We responded:
"Thank You, Johnathan works hard to help our customers!"
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Trey Brown

October 14, 2025

5  out of  5
rating by Trey Brown
"I specifically worked with Cannon in Doug's office and his service is incredible. His responsiveness, experience, and willingness to help in any scenario is far above others I have worked with. Will absolutely be referring him to anyone I can! If you need help, Cannon is your guy!"
We responded:
"Cannon does a great job helping our customers...TY!"
Profile photo of Heaven Moore

Heaven Moore

October 13, 2025

5  out of  5
rating by Heaven Moore
"I had a great experience with State Farm and my agent, Matt. He was patient, persistent, and took the time to explain my coverage options in a way that actually made sense for someone young and new to car insurance. He followed up with the information I needed and made the whole process fast and stress-free. Very happy with the service."
We responded:
"Thanks for the kind words! "